Mallorca · Since 2021
We keep
making
history.
Our beginnings
It all began long before Nappo.
Before the properties, the offices and the transactions, there was an entrepreneurial family.
For years, the Nappo family worked in Mallorca's hospitality sector, running five restaurants before the pandemic.
Ciro Nappo grew up in that environment. From a young age, he worked alongside his father, Alessandro, learning the business from the inside: customer service, management, purchasing, banks, suppliers and, above all, the importance of personal relationships.
The pandemic brought that chapter to a close and opened a completely different one.
In early 2021, Ciro began working in property. He started from the ground up, mainly in the rental market, quickly learning a profession that would become a new family venture.
Eight months later, the decision was made.
To build a business again.
The birth of
Nappo Real Estate
Our philosophy
People before
numbers.
Mallorca was, and remains, one of Europe's most competitive property markets. Nappo began surrounded by major agencies, international brands and businesses with decades of experience.
To find our place, we couldn't simply do the same as everyone else. From the start, our approach was clear: listen before speaking, understand before selling and always put the person before the transaction.
Approachability, empathy, transparency and truly personal attention. Experience, processes, technology and hundreds of transactions followed over time. But that philosophy never changed.
People first.
Numbers second.
Growing from within
Growth also means
growing from within.
We started with rentals and, from 2022, sales became increasingly important. The first transactions followed. Then more properties, more clients, more agents and new offices.
But as the sales team grew, something less visible and absolutely essential grew too: the structure behind every transaction.
Because behind every Nappo agent, there is far more than one agent.
There is a whole team working
to make things happen.
Technology + communication
A property agency
for a new generation.
Nappo was founded in 2021, at a time when the way people searched for a home, sold it and engaged with a brand was changing forever.
And we decided to grow at the same pace.
From day one, we understood that the future of property would not be found only in shop windows or property portals. It would also be in technology, data, speed, content and the ability to reach people in a different way.
That is why we have developed our own platforms, tools and systems to organise our business, automate processes and connect teams, offices and transactions through one shared way of working.
From our earliest days, we invested heavily in social media and a more contemporary way of communicating property, looking particularly at international markets and the American model, where the property, the agent and the brand are all part of the same story.
Never as isolated actions. Always as part of one shared strategy.
This consistency has helped us build one of Mallorca's most prominent property communities on social media and make our digital channels central to how we win instructions, communicate and sell properties. Today, our own marketing and communications team works daily alongside our agents and offices.
Don't wait for change.
Be part of it.
Expansion
From one office
to a group.
It all began in Cala Major. New people, new ideas and new places from which to grow followed. Mallorca remained our home. And Madrid became our first step beyond the island.
Growth has never simply meant opening more doors.
It means making sure Nappo is still behind every one of them.
Nappo in the press
The opening of our fourth office,
in Diario de Mallorca.
Read the original article →
An ecosystem takes shape
A home needs
much more than
an estate agency.
We learnt something new with every transaction. And the better we understood the sector, the clearer it became that finding a buyer or a property was only part of the journey.
Our clients needed more.
Rather than refer those needs elsewhere, we decided to learn how to meet them.
And so, gradually, Nappo became more than an estate agency: an ecosystem built around property.
Nappo Real Estate
Buying, selling
and letting.
Nappo Real Estate guides owners and buyers through property sales, purchases and rentals in Mallorca and Madrid. From a main home or second residence to an investment opportunity, our team coordinates the search, valuation, marketing and support throughout the transaction.
We also work with new builds: connecting buyers with homes and developments, and helping developers market their projects with support from the group's services.
2025 · Nappo Business
Going beyond
residential property.
In 2025, we also broadened our view of real estate. Nappo Business was born: our division specialising in commercial premises, offices, industrial units and business transfers.
These transactions have different requirements, where technical considerations can be as important as the property itself. That is why, from the outset, we work with architects, engineers and specialists who can assess every asset and project as a whole.
2026 · Nappo Prestige
Exceptional properties.
A division to match.
In 2026, Nappo Prestige was born, our division dedicated to properties valued above €1,000,000. A specialist service bringing together the group's knowledge, resources and support to present and market prestigious properties.
2023 · Nappo Renovations
Renovate.
It began with a clear aim: to offer our own clients a renovation service we could trust.
Over time, that service became an in-house team of construction, architecture and interior design professionals, able to handle everything from small improvements to complete renovations and turnkey projects.
It also changed the way we sell. When we enter a property, we no longer see only what is in front of us. We study layouts. Prepare plans. Cost renovations. Propose solutions.
We don't just show
what a property is.
We show what
it could become.
2025 · Infinity Finance
Finance.
Finance was one of the greatest uncertainties in any transaction. Not just obtaining bank approval, but also the timescales, terms and lack of information with which many buyers faced such an important decision.
What began as advice for our clients became, in 2025, Infinity Finance, our financial brokerage company registered with the Bank of Spain.
Our own team of brokers and administrators assesses each profile, carries out preliminary financial studies and negotiates mortgages with lenders to find the best possible solutions.
Today, we can guide buyers from their first financial questions to signing their mortgage, including finance for purchase + renovation.
Because often, a transaction doesn't need more time.
It needs a solution.
Nappo Rooms
Manage.
Rentals taught us something else. Many owners wanted returns, but also peace of mind.
Nappo Rooms grew out of that need. We rent the property ourselves and then manage the entire process: marketing the rooms, administration, cleaning, maintenance and day-to-day support.
A structure created to make letting much simpler for the owner.
2025 · Nappo Investments
Invest.
After years of finding opportunities for our clients, we decided to take part in them ourselves.
A property investment business developed with the group itself and clients who have trusted us for years.
We don't run open investment rounds or mass-market schemes. Each project starts with a specific opportunity and a direct conversation.
Person to person.
Project by project.
We have already taken part in more than 10 transactions involving Purchase · Renovation · Sale.
Through the group's investments and transactions alongside our clients, we have built a portfolio of more than 15 properties for room-by-room letting, subsequently managed by Nappo Rooms.
The same ecosystem that finds the opportunity can assess it, acquire it, finance it, transform it, market it and manage it.
Our people
We are not a franchise.
We are a family.
Some of the people who make up Nappo today have been with us almost from the beginning. Others are just starting their story.
Agents, administration, marketing, communications, architecture, interior design, construction, finance and management now work together on one shared project.
We want every professional who joins Nappo to find more than a place to work. Somewhere to learn, grow, build a career and feel part of something.
For Nappo to grow,
first we must help
the people who make Nappo grow.
2030.
We know
where we want to go.
Over the coming years, we want to keep growing in Mallorca until we have a network of around 15 branches, strengthening our presence across the island before gradually expanding onto mainland Spain.
But our vision goes beyond opening offices.
We started by selling homes.
Today, we are involved in almost everything that happens around them.
And we still feel as though we are only just beginning.
Because we can grow. We can open new offices. We can enter new cities. We can build new projects.
But there is something we never want to change: the way we treat people, the way we work and the entrepreneurial spirit with which we opened a small office in Cala Major on 16 November 2021.